The Complete Guide to Different Types of Stairlifts: What Every Buyer Needs to Know

The Americans with Disabilities Act (ADA) is a federal law that requires accommodations to support accessibility for individuals with disabilities in public spaces, workplaces, and services. In commercial settings like offices, churches, or condominiums, meeting ADA guidelines through appropriate mobility equipment is essential for safety, accessibility, and legal compliance. While the ADA does not mandate stairlifts in all settings, it encourages their use as a reasonable accommodation when elevators or ramps are impractical due to space or cost constraints.

Regular maintenance is essential to keep a stairlift in optimal condition, support smooth operation, and reduce the risk of breakdowns. Proactive care prevents wear and tear, maintains safety features, and enhances user confidence.

• Ensuring Safety and Accessibility: According to the Centers for Disease Control and Prevention (CDC), falls are a leading cause of injury among seniors, resulting in over 3 million emergency room visits annually in the U.S. ADA-compliant stairlifts incorporate features like seatbelts, obstruction sensors, and key locks to prevent unauthorized use and reduce the risk of accidents. 
• Legal and Regulatory Compliance: Businesses and public facilities that fail to comply risk legal penalties, including fines or lawsuits.
• Promoting Inclusivity: ADA compliance fosters an inclusive environment where individuals with disabilities can participate fully in community activities, such as attending religious services, visiting businesses, or accessing public spaces.
• Enhancing Property Value and Appeal: Mobility equipment makes properties more attractive to diverse users, including seniors, people with disabilities, and organizations prioritizing accessibility. This can increase the marketability of commercial spaces and ensure long-term relevance in an aging population.

In addition to ADA guidelines, stairlifts must adhere to industry-specific safety standards to ensure reliability and user protection. The most relevant standard is ASME A18.1, developed by the American Society of Mechanical Engineers, which governs the design, installation, and operation of mobility equipment. Key requirements include:

• Structural Integrity: Stairlifts must withstand specified weight loads (typically 275–600 lbs) and maintain stability under frequent use.
• Safety Features: Mandatory features include obstruction sensors to halt the stairlift if an obstacle is detected, seatbelts for user security, and emergency stop buttons for immediate control. Commercial stairlifts often require key locks to restrict access to authorized users.
• Smooth Operation: ASME A18.1 ensures stairlifts provide a smooth, jerk-free ride to minimize discomfort or risk, particularly for users with balance or joint issues.
• Battery Backup: Stairlifts must include battery-powered systems to operate during power outages, providing uninterrupted access which is critical for emergency evacuations or daily use.

Western Stairlifts provides a 90-day labor warranty on new installations for customers. Please note that we are not responsible for indirect, incidental, or consequential damages from product use, and our liability is limited to the original purchase price of the product.

• Product Quality and Reliability: The stairlifts offered should be durable, safe, and designed to meet industry standards, such as ASME A18.1 for vertical platform lifts and stairlifts. 
• Professional Installation: Choose a company with trained, certified technicians who follow manufacturer guidelines and local building codes.
• Comprehensive Warranty and Maintenance Support: A reliable stairlift provider offers warranties covering major components, parts, and labor, typically ranging from 1–5 years for new models and shorter terms for reconditioned units.
• Reputation and Trustworthiness: Research the company’s reputation through customer reviews, ratings, and affiliations with trusted organizations, such as the Better Business Bureau (BBB). A strong track record, evidenced by high ratings, indicates a commitment to customer satisfaction and ethical practices.
• Financing Assistance: Stairlifts can be a significant investment, so choose a provider that offers flexible financing options, such as low-interest loans or payment plans, to make the purchase affordable.

Here at Western Stairlifts, we offer reliable, high-quality mobility solutions designed for durability and safety. Our expert technicians handle installation, maintenance, and repairs with professional service and ongoing support. As a trusted Utah-based company, we proudly hold an A+ rating from the Better Business Bureau, reflecting our commitment to customer satisfaction. We take the time to understand your unique needs and offer custom solutions with a personal touch.