The Pros and Cons of Buying New vs. Reconditioned Stairlifts

If you are considering a stairlift to stay safe and independent at home, you’re probably asking an important question: Should you buy a brand-new stairlift or go with a reconditioned one?

Both options have their perks, and both come with things to consider. The right choice really depends on your staircase, your budget, and how long you plan to use the lift. 

We’re breaking down the key differences between new and reconditioned stairlifts to help you weigh the pros and cons with confidence. From cost and customization to long-term reliability, understanding what each option offers will make it easier to choose the one that fits your home, budget, and lifestyle.

Understanding the Difference

A new stairlift is just what it sounds like. It comes straight from the manufacturer, has never been used, and can be tailored specifically to your staircase. These models often come with the latest safety features, longer warranties, and the option to choose colors, controls, and other preferences.

A reconditioned stairlift, on the other hand, is a pre-owned unit that’s been fully inspected, cleaned, repaired, and tested by a professional before being resold. Many reputable companies replace key components like batteries and wear parts so that the lift works just like new. Refurbished stairlifts are usually available for straight staircases, though curved options exist in some cases.

Now that we’ve got the basics down, let’s weigh the pros and cons of each.

Benefits of Buying a New Stairlift

Buying a new stairlift offers peace of mind, especially if you’re planning for long-term use or need something tailored to a unique staircase. 

Here are the main reasons people go with new:

• Full warranty coverage: New stairlifts often come with generous warranties from the manufacturer. This means any repairs or issues that come up within the warranty period are typically covered, giving you long-term peace of mind.
• Custom fit for your staircase: If your home has a curved, narrow, or multi-landing staircase, a new lift can be custom-built to fit it perfectly. That’s something reconditioned units can’t always accommodate.
• Latest technology and features: New models usually come with updated safety features like smoother starts and stops, swivel seats, obstruction sensors, and even remote controls. These upgrades can make daily use more comfortable and safe.
• No previous use or wear: With a brand-new stairlift, you’re the first and only user. There’s no wear and tear to worry about, and the equipment is in perfect condition from the start.
• Longer lifespan: Because all parts are brand new, you can typically expect the lift to last longer before needing maintenance or replacement.

Considerations When Buying New

While there are plenty of benefits, buying new may not be the right choice for everyone. Here are a few things to keep in mind:

Higher cost

A new stairlift will cost more upfront. While the features and lifespan may justify the price, the investment isn’t always necessary, especially if the lift will only be used for a short time.

Wait time

Some custom stairlifts can take a few weeks to manufacture and install. If you need something right away, that may be a drawback.

More features than you need

Not everyone needs all the bells and whistles. If basic functionality is all you’re looking for, a reconditioned model might be a better match.

Advantages of Reconditioned Stairlifts

Reconditioned stairlifts provide a reliable and cost-effective option to enhance mobility at home. When purchased from a reputable dealer, they can be just as safe and reliable as new ones.

• Lower cost: The biggest advantage is the price. Used stairlifts cost much less than new models, making them a practical choice for budget-conscious families.
• Fast availability: Many units are ready to install right away, especially for straight staircases. This is ideal if the need is urgent or unexpected.
• Environmentally friendly: Choosing a refurbished stairlift helps support sustainability by giving quality equipment a second life instead of sending it to a landfill. 
• Suitable for short-term use: If the device is only needed temporarily—say, during recovery from surgery or while a loved one is visiting, a reconditioned option makes perfect sense.
• Limited warranty included: While the coverage might not be as extensive as a new model, many dealers offer a service warranty that protects your investment for a set period.

Things to Watch for with Refurbished Stairlifts

Used lifts are a great option for the right home and situation, but they’re not perfect for everyone.

Shorter lifespan

Since the stairlift has already seen some use, it may not last as long as a new one. You might need repairs or replacements sooner.

Fewer custom options

You likely won’t get to choose the upholstery, rail color, or controls. Reconditioned lifts are generally sold as-is, though some dealers may offer minor upgrades.

Cosmetic wear

Reconditioned units are fully functional but may show minor signs of wear. If appearance is important, this is something to consider.

New vs. Used Stairlifts: Which Option Is Right for You?

The decision between new vs. reconditioned stairlifts comes down to your specific situation. Here’s a quick guide to help you decide:

A used stairlift might be right for you if:

• Your staircase is straight
• You’re working with a limited budget
• You need a stairlift installed quickly
• The lift is for temporary use
  
  

A new one might be better if:

• Your staircase has curves or landings
• You want full warranty coverage
• You’re looking for long-term reliability
• You want modern features and design choices

Final Thoughts

There’s no one-size-fits-all answer when it comes to choosing between new vs. used stairlifts. Both models can provide safe, comfortable access to your home. It’s just a matter of matching the right option to your needs.

The best way to decide is to speak with a professional who can assess your space and guide you through the pros and cons in person. Contact us today to schedule a free evaluation and get personalized recommendations based on your needs. Our team can walk you through pricing, installation timelines, and service plans so you can move forward with confidence.