7 Questions to Ask Before Buying a Used Stairlift

A stairlift can make a world of difference for anyone who struggles with stairs, offering safety, comfort, and independence at home. But when you’re looking to make this kind of investment, especially on a budget, buying a used stairlift might seem like the smart way to go. And in many cases, it absolutely is.

It can offer excellent value, especially when it’s been properly maintained, refurbished, and professionally installed. Knowing how much a used stairlift is worth can help you spot a fair deal or avoid overpaying. 

Before you make a purchase, here are seven questions that can help you avoid hidden problems and make sure your equipment will be a safe, long-term solution that fits your needs and your home.

1. Is the stairlift compatible with my stairs?

There’s actually a lot of variation when it comes to how well a mobility product fits your home. One of the first questions to ask is whether the stairlift you’re considering is designed for the type of stairs you have.

Stairlifts for straight staircases are generally more common and more affordable, while curved or multi-landing staircases require custom-built rail systems. If you buy a used stairlift that was built for a different shape or length of stairs, it might not work at all or may need expensive modifications.

The best way to know if a unit will fit is to have a professional evaluate your stairs. 

2. What is the age and usage history of the stairlift?

If you’re wondering how much a used stairlift is worth, the answer depends heavily on how old it is and how well it has been maintained. Those that were gently used by one person for a short time can still have many years of reliable service left. Others might have seen more wear and tear.

Ask about how long the unit was in use and where it was installed. Was it in a high-humidity area like a basement or near a kitchen where it might have been exposed to grease or moisture? Was it in a pet-friendly or smoking household?

This information gives you a clearer picture of what you’re getting and whether the stairlift will continue performing well in your own home.

3. Has the stairlift been properly maintained or refurbished?

Based on the analysis of the UK TARN database published in the Injury journal, 16% of stairlift-related falls result in death, with head injuries being the most severe and common in older adults.

That is why when you buy secondhand, it’s important to know whether it has been regularly maintained for safety reasons. 

A refurbished stairlift goes through a thorough inspection and repair process to ensure everything is functioning like new. It may include replacing worn-out parts, updating electronics, and cleaning the system inside and out.

Always ask for any available service records or maintenance logs. These not only show how well the unit was cared for, but they’re also helpful if you ever decide you no longer need it and want to find out where to sell your used stairlift.

4. What kind of maintenance does a used stairlift need?

Used stairlifts, like any mechanical equipment, require regular maintenance to stay safe and reliable. Routine servicing helps prevent breakdowns, keeps the system running smoothly, and can significantly extend the life of the stairlift.

At Western Stairlifts, we offer a preventative maintenance program that’s specifically designed to catch issues early and ensure your stairlift continues to perform at its best. Signing up for regular maintenance is a smart way to protect your investment and enjoy peace of mind for years. 

5. Will the stairlift be professionally installed?

Even if the stairlift itself is in excellent shape, improper installation can lead to major safety risks. A stairlift must be securely anchored, correctly aligned, and tested before it’s safe to use.

Some sellers might offer a low price on a used stairlift but expect you to handle installation on your own or hire someone else to do it. That often leads to complications or unexpected costs.

6. Are replacement parts readily available?

Older stairlift models, or those from lesser-known manufacturers, might be tough to repair down the road. That’s why it’s important to ask whether replacement parts are still being made and whether they’re easy to get.

When you buy from a provider that partners with leading brands like Harmar, you’re much more likely to have access to parts and expert support in the future.

7. How much does a used stair lift cost?

A basic straight stairlift that’s gently used might cost far less than a new model. But the total price should always include installation, any custom rail modifications, and other extras.

A low sticker price might not tell the full story. Some used stairlifts require extra work to fit your staircase or may need electrical upgrades in your home.

Ask for a full, upfront quote that includes everything. That means the unit itself, the cost of installation, any changes needed to fit your stairs, and taxes or fees.

Get a Used Stairlift from a Trusted Provider

A stairlift is more than a convenience. It’s a lifeline to independence and safety for many people. Buying secondhand can be a smart and cost-effective choice, but only if you ask the right questions and work with a company you can trust.

And if you already have one you no longer need and are wondering what to do with used stairlift equipment, we can help with that, too. Whether you're looking for where to sell used stairlift units or simply want them professionally removed, our team can guide you.

We’ll walk you through every step, answer your questions with honesty, and make sure your home is equipped with a solution that truly fits your needs.