Home Elevator Installation
Home elevator installation for multi-level living.
A residential home elevator moves people and mobility devices between floors in an enclosed cab. It can support homeowners planning to age in place, families making a multi-level home easier to navigate, and anyone who wants a more direct way to move between levels. We start with an in-home evaluation of your layout and goals, then explain the configuration and next steps.
Schedule A Free Evaluation
What It Is
A Home Elevator Built Around Your Space
A residential elevator is a compact vertical transportation system installed inside your home. Unlike a stairlift, it fully encloses the user and moves between floors in a self-contained cab, making it ideal for wheelchair users, scooter users, or anyone who needs a fully hands-free solution.
Western Stairlifts installs the Pollock Residential Elevator, a premium system with multiple cabin sizes, adjustable heights, and optional color-changing LED lighting. Its quiet electric drive and smart control placement make it as low-maintenance as it is elegant.
The Pollock is rated for 500 lbs (230 kg), travels at 16 feet per minute and covers up to 15 feet 9 inches of travel. It is a private residential unit built to the ASME 17.1 and 17.5 and CSA B44.1 standards.
Our team handles the full process from site evaluation through final walkthrough.
If you are comparing options, read our home elevator cost guide, our overview of the different types of home elevators and our stairlift versus home elevator comparison.
Space and Planning
Plan the elevator around your home
A useful evaluation looks beyond the elevator itself. We connect the floors you use, measure the available footprint, and review the practical details that shape the installation plan.
Levels to connect
Identify the floors and entry points that matter most, including daily movement, mobility devices, and items you may carry between levels.
Space and configuration
The available footprint, cabin size, cabin height, approach, and control placement all help determine which configuration fits the home.
Installation considerations
We review the installation area and electrical requirements during the evaluation, then explain the work and walkthrough before you decide on the next step.
Is It Right For You?
When a Home Elevator May Be the Better Fit
If you need full-floor access, use a wheelchair, or want to move items between levels effortlessly, an elevator is the right solution. For a single-level step change, a vertical platform lift may be a better fit for the entry.
Multi-Floor Access
Need to reach another floor comfortably? An elevator carries you between floors in an enclosed cab, with no separate equipment to use on the stairs.
Wheelchair or Mobility Device Users
The enclosed cab accommodates wheelchairs, walkers, rollators, and larger mobility devices. No transferring to a seat required.
Carrying Items Between Floors
Groceries, laundry, luggage, and heavy items can travel with you in the cab, eliminating the need to carry loads up and down stairs.
Single-Level Step Change Only
If you only need to bypass a small number of steps or a single elevation change, a vertical platform lift may be a better fit for that entry.
Not sure which solution fits your home? Our free evaluation will give you a clear answer.
Pollock Residential Elevator installation
The Process
From Your First Call to Your First Ride
Free In-Home Evaluation
A Western Stairlifts technician visits your home, measures the available space, reviews your floor plan, and confirms the right Pollock configuration for your layout and needs.
Custom Configuration
You select your cabin size, height, finish, and any options such as LED lighting or custom colors. Your order is placed and the unit is configured to your exact specifications.
Professional Installation
Our team completes the installation according to the agreed site plan, then checks the system and prepares you for the final walkthrough.
Full Walkthrough
Before we leave, your technician demonstrates every feature including controls, safety sensors, lighting, and emergency operation. We stay until you are completely comfortable and confident.
Maintenance Plan
We have a maintenance plan that the customer can sign up for to ensure the longevity of their home elevator and to protect their investment.
The Model We Install
The Pollock Residential Elevator
We install Pollock elevators because they are engineered specifically for residential retrofits. The system is self-supporting, which means it does not require a machine room, load-bearing shaft walls, or major structural changes to your existing home.
Every unit can be tailored to your home's aesthetic. Choose from multiple cabin sizes, adjustable heights, and optional color-changing LED lighting to match your interior style. The quiet electric drive provides smooth, comfortable travel with minimal maintenance.
- Multiple cabin sizes available
- Optional color-changing LED lighting
- Diagnostic display screen in the cab
- Smart control placement
- Quiet electric drive system
- Optional tip-up seat (up to 265 lbs)
- Battery lowering and in-car emergency phone
- 2 year parts, 90 day labor warranty
Available cabin sizes
- Compact cabin for one person (most compact footprint)
- Twin cabin for two people
- Large cabin with extra depth for wheelchair use
Available cabin heights
- 70 7/8 inches
- 74 13/16 inches
- 78 3/4 inches
All three cabin heights are available on every size.
Pollock Residential Elevator at a glance
- Capacity
- 500 lbs (230 kg)
- Travel speed
- 16 feet per minute
- Travel
- Up to 13 ft 9 in, extended up to 15 ft 9 in
- Cabin sizes
- Compact (one person), Twin (two person), Large (extra depth)
- Cabin height
- 70 7/8, 74 13/16 or 78 3/4 inches
- Drive
- Electric, rope suspension
- Power
- 115 volt, 20 amp breaker
- Noise
- 55 dB at 1 meter, 50 dB at 5 meters
- Safety
- Battery lowering, in-car emergency phone and alarm, overspeed brake
- Standards
- ETL approved to ASME 17.1 and 17.5 and CSA B44.1
- Warranty
- 2 years on parts, 90 days on labor
- Use
- Private residential use, two levels
Who It's For
Our Customers Come to Us for Many Reasons
Aging in Place
Homeowners who want to remain in their multi-story home for decades and need a long-term, fully independent solution for floor access.
Family Caregiving
Adult children who want to set up a parent's home with a permanent, dignified solution that accommodates a wheelchair or walker without requiring transfers.
Wheelchair Users
Those who use a power wheelchair, manual wheelchair, or scooter and need to access multiple floors of their home without transferring to another device.
Multi-Generational Homes
Families with multiple generations under one roof who want a shared, convenient solution that works for everyone from grandparents to grandchildren.
Common Questions
Frequently Asked Questions
How much does a residential elevator cost?
How much floor space does a home elevator require?
Does it require a machine room or load-bearing shaft?
What power does a home elevator require?
Can it be installed in an older or existing home?
What happens after I request a home elevator assessment?
How much weight can a home elevator carry?
How fast does a home elevator travel, and how far?
How long does a home elevator installation take?
How many floors can a home elevator serve?
Does a home elevator fit a wheelchair?
What warranty comes with a home elevator?
How loud is a home elevator?
What happens to a home elevator during a power outage?
Service Areas
Serving Utah, Idaho & Arizona
From the Wasatch Front to the Boise Metro and the Phoenix Valley. Our installation teams cover the entire region.
Get Started Today
Not Sure if a Home Elevator Fits Your Space?
Our team does free in-home evaluations with no pressure and no obligation. We will measure your space, walk you through your options, and give you an honest recommendation on whether an elevator, a stairlift, or a platform lift is the right fit for your home.
Recent Home Elevator Work
Recent Home Elevator Installations
Every home elevator we install is custom-fit to the home it serves. These are real home elevator installations we have completed for families across the region.
